Operations / Journey map / PUBLIC SAMPLE
Where is your package, really?
Read the journey behind a tracking status, from a printed label to the final handoff.
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LABEL
Information comes first
A label means the carrier has shipment details. It does not yet mean the carrier has the package.
- 01 / LABEL
Information comes first
A label means the carrier has shipment details. It does not yet mean the carrier has the package.
- 02 / TRANSIT
Enter the network
Once received, the package moves through the carrier’s network. Long journeys can have gaps between scans.
- 03 / LOCAL
Reach the local facility
The shipment reaches a local facility before its final delivery leg.
- 04 / DRIVER
Go out for delivery
The package is dispatched to a driver. Out for delivery is not the same as delivered.
- 05 / DELIVERED
Record the handoff
A delivered status records the delivery time. Other delivery options and exceptions can change this illustrated route.